Accessibility Statement
Our commitment to accessibility
Our Commitment
TREE BROTHERS LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equitable access to all users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML: Proper HTML elements are used to convey meaning and structure
- Alt Text: Images include descriptive alternative text where appropriate
- Color Contrast: Sufficient contrast ratios between text and background colors
- Keyboard Navigation: All interactive elements can be accessed via keyboard
- Focus Indicators: Visible focus indicators for keyboard navigation
- Form Labels: Form fields have associated labels for screen readers
- Responsive Design: Website adapts to various screen sizes and devices
- Consistent Navigation: Consistent navigation structure throughout the website
- Readable Fonts: Clear, readable fonts with adjustable sizing
- Skip Navigation: Ability to skip repetitive navigation elements
Technical Specifications
Our website relies on the following technologies to ensure accessibility:
- HTML5 for semantic structure
- CSS for styling and layout
- JavaScript for interactive functionality
Known Accessibility Issues
We are actively working to identify and address any accessibility barriers. Currently, we are aware of the following areas for improvement:
- Some PDF documents may not be fully accessible
- Third-party content may not meet all accessibility standards
We are working to address these issues and improve accessibility across our website.
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Feedback and Assistance
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: help@treebrothers.net
- Phone: +1 (304) 871-4697
- Mail: TREE BROTHERS LLC, 477 Dylan Rd, Washington, MO 63090
We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.
Alternative Access
If you are unable to access any part of our website, please contact us by phone or email. We will work with you to provide the information you need through an alternative accessible format.
Third-Party Content
While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We are not responsible for the accessibility of content from third-party sources.
Continuous Improvement
We are committed to ongoing efforts to improve accessibility. This includes:
- Regular accessibility audits of our website
- Training for staff on accessibility best practices
- Incorporating accessibility into our development processes
- Responding promptly to accessibility concerns
Formal Complaints
If you have submitted a complaint and are not satisfied with our response, you may file a complaint with the appropriate regulatory agency in your jurisdiction.
Policy Updates
This Accessibility Statement was last updated on January 1, 2026. We review and update this statement periodically to reflect our ongoing commitment to accessibility.
Contact Information
TREE BROTHERS LLC477 Dylan Rd
Washington, MO 63090
Email: help@treebrothers.net
Phone: +1 (304) 871-4697