Privacy Policy

Last updated: January 1, 2026

Introduction

TREE BROTHERS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Service address (if different from mailing address)
  • Property details relevant to tree services
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visit
  • Device information

Why We Collect Your Data

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service
  • To provide estimates for tree services
  • To schedule and perform tree services
  • To communicate with you about appointments and services
  • To send you information about our services (with your consent)
  • To improve our website and customer experience
  • To comply with legal requirements
  • To maintain service records and documentation

Who Has Access to Your Data

We restrict access to personal information to employees and contractors who need that information to provide services to you. Specifically, access is limited to:

  • Customer service and support personnel
  • Sales and estimating staff
  • Operations and field crew supervisors
  • Administrative staff processing service documentation
  • Authorized service providers performing functions on our behalf

We do not sell your personal information to third parties.

Third-Party Services

We may use third-party services that collect, use, or store personal information, including:

  • Form Submission Services: We use FormSubmit for processing contact form submissions. Their privacy practices are governed by their own privacy policy.
  • Analytics Services: We may use analytics services to understand how visitors use our website.
  • Map Services: Google Maps is used to display our location. Google's privacy policy applies to data collected through their services.

These third parties have their own privacy policies, and we encourage you to review them.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing ongoing services to active customers
  • Complying with legal and regulatory requirements
  • Resolving disputes and enforcing agreements

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Objection to certain processing activities
  • Data portability

How to Delete Your Data

If you would like to request deletion of your personal information, please contact us using the information provided below. We will process your request in accordance with applicable laws and our data retention requirements.

You can submit a data deletion request by:

Cookies

We use cookies and similar tracking technologies to collect and store information about your visit. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TREE BROTHERS LLC
477 Dylan Rd
Washington, MO 63090
Email: help@treebrothers.net
Phone: +1 (304) 871-4697